Privacy Policy

Data Controller Information

Types of Data and Purpose of Processing

Through our website and for the provision of our services as a technological intermediary that facilitates the connection between Users and Partners, we process the following categories of data provided directly by the data subject when completing mortgage and/or loan simulation and contact forms:

• Identification and contact data, financial and economic situation data.

Your data will be processed for the following purposes:

• To process your application and information, and to transmit your profile and data to credit institutions, banks and other collaborating operators (Partners) so that they can evaluate your application and, where appropriate, present you with financing offers.
• To send you information by email or telephone related exclusively to the status of your application or the provision of the contracted service.

Legal Basis

The legal basis for processing your data is the execution of the pre-contractual and/or contractual relationship for the provision of the requested technological intermediation service; your express consent; and, where applicable, Legitimate Interest.

Recipients and Data Communications

To fulfil the purpose of the service, your data will be communicated to banks, credit institutions, financial entities and other collaborating operators (Partners) who will act as independent controllers for the study and granting of the requested loan or credit. Technology service providers: Hosting companies, email systems and cloud tools under strict security measures. Authorities when required by law or necessary.

International Transfers

In the event that any technology provider is located outside the European Economic Area (EEA), CREDITCHECK guarantees that such transfers are made under adequacy decisions of the European Commission or by signing Standard Contractual Clauses.

Data Retention Period

Personal data will be retained for as long as the management of your application lasts or until you exercise your rights of erasure or objection.

Once the relationship has ended, the data will be kept blocked for the time necessary to comply with legal obligations and to address any liabilities arising from the processing.

Data Subject Rights

You may exercise your rights of access, rectification, erasure, objection, restriction of processing and portability.

• ACCESS To know whether or not your personal data is being processed.
• RECTIFICATION To obtain the rectification of your personal data that is inaccurate or incomplete.
• PORTABILITY So that, when processing is carried out by automated means, you receive your personal data in a structured, commonly used, machine-readable and interoperable format, and can transmit them to another data controller.
• RESTRICTION and/or OBJECTION To the processing in circumstances and for reasons related to your particular situation.
• ERASURE Of your data when the data is no longer necessary for the purposes for which it was collected.
• WITHDRAWAL of your consent Without this retroactively affecting the processing of personal data up to that point.

How to Exercise Your Rights

You may exercise the above-mentioned rights by sending your request and documents, if applicable, through the following communication channel:

Email: [email protected]

If you consider that your rights have not been adequately addressed, you may file a complaint with the Spanish Data Protection Agency ( www.aepd.es).

Security Measures

Personal data received by CREDITCHECK is treated with the utmost confidentiality and reserve, and to this end, we have established a series of technical and organisational measures at our disposal to prevent the loss, misuse, alteration, unauthorised access or copying of the data and information provided.

Privacy Policy Updates

CREDITCHECK's privacy policy may be updated and/or modified at any time in order to adapt it to current regulations.